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Honeydew integrates with OpenTelemetry (OTel) to send application events to your observability platform, using the OpenTelemetry Protocol (OTLP) for logs.
Honeydew currently supports Datadog and Sentry as destinations. To send events to another destination, contact support@honeydew.ai.

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Setup

Configuring a destination requires the Admin role.
  1. Go to Settings → Integrations, and add an OpenTelemetry destination.
  2. Enter a name for the destination, for example datadog.
  3. Enter the Endpoint and Auth headers for your destination: The endpoint is the OTLP intake base URL, over https, without /v1/logs. Separate several headers with commas.
  4. Save. Events start reaching the destination within 5 minutes.
An organization can have up to 5 destinations, and each one receives every event.

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Security and privacy

  • Events are exported only to destinations an Admin configures.
  • Events carry metadata only. Question text, answers, and generated SQL are never sent.
  • Auth headers are stored as a secret, and are masked when you view a destination.
  • Endpoints are limited to the Datadog and Sentry intakes listed above.